All posts by Teresa Cottam

Teresa helps B2B service providers improve their commercial results and the customer experience they deliver through research, insight and analysis that builds effective strategy. She is a judge of the GSMA GloMo's for customer experience and enterprise innovation, and for the UK Cloud awards. You can follow her on Twitter @teresacottam

Critical business from banks, retailers and public sector customers is being put at risk by network vulnerabilities

Concern around the SS7 protocol has flared up after a US mobile carrier is breached and Visa announces it’s switching to SMS verification

Have you incorporated the share economy into your strategy?

Access rather than ownership is a key trend – how is your business supporting this?

SMEs big on G-Cloud 10, but need to be bigger

UK Government still underperforming on SME engagement – something that B2B providers could help fix.

Bot Behemoth Automation Anywhere secures $250 million funding round

Automation and bot specialists, Automation Anywhere secure funding for further expansion

SSE unbundles exchanges to expand backhaul and high speed connectivity

Unbundling will support deal with Three UK and open up high-speed connectivity to other service providers and enterprises