Category: digital experience

What every CEO should be discussing today

Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive

Voice isn’t going to save us, unless it’s monetised

People like to talk – the challenge is how to (re)capture that value

Cybersecurity services set to boost telco revenue

Allot launches new cybersecurity service for telecoms service provider to resell to their business customers

The 3 stages of ICT response to coronavirus crisis

B2B service providers need to be ready for the shift to the next stage of recovery.
Includes infographic

Highland Health Ventures and Wyld Networks use mobile mesh tech for social distance monitoring

New application helps manage transmission of infections in care homes, hospitals and hospices

Could bluer skies be here to stay?

If we’re going to sustain the environmental benefits of lockdown, we need a change in technology, mindset and behaviour

Charging for the 24 carat network: what QoS-based pricing means

Quality of service is being pushed as the new model for monetising 5G but is it viable?

Sky points the way to the data highground

But service providers innovate tariffs to change perceptions and improve customer engagement?

7 lessons Zoom teaches us about technology

As Zoom buys Keybase to change perceptions about its security features, we look at the key lessons we can learn from its exponential growth

4 types of workers set to benefit from the nanobusiness opportunity

The nanobusiness sector will be the catalyst for economic recovery post-COVID 19 but who will participate in it?

Video – hero or villain of the telecoms world?

Read any 5G playbook – in fact any telecoms playbook – and you’ll see monetising demand from the media industry featuring prominently. Video is immensely popular with customers. According to Sandvine, 65% of download traffic […]

BT confirms it is providing data to the government on citizen movements

An increasing number of countries are looking at how they can use mobile phone data and apps to track movements and ensure compliance

Lightico highlights impact of COVID-19 on businesses’ new digital requirements

Reveals impact of shutdown on digital lifestyle, consumer expectations and business implications

The bandwidth hog rides again

As Netflix reduces its bit rate to ease congestion, the issue of intelligent traffic management rises up the agenda once more

Orange launches mobile money scheme in Morocco

Will enable Moroccans to make m-payments and transfer money via their phones

Why the BBC’s portrayal of a white, male American internet is inaccurate and offensive

The BBC has a responsibility to portray issues accurately, but its docuflix on “Dirty Streaming” was irresponsible, inaccurate and biased

Four words that transform relationships. Do you know what they are?

B2B service providers can learn key lessons on customer relationships from experience leaders such as Amazon.