New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.
FreeAgent reveals the results of a study of microbusiness payments, revealing big problems for UK SMEs.
Find out how e-government is progressing in Australia, UK and Estonia
How can service providers meet the needs of new customer expectations – free report.
Sector is second worst overall. MVNOs perform better than network operators
Trust takes B2B service providers out of the discounting game. 90% of customers believe a trusted brand delivers high quality and most are prepared to pay more for that.
B2B service providers can learn key lessons on customer relationships from experience leaders such as Amazon.