Category: digital experience

Climate change and buses are key priorities in UK smart cities

29% say public transport is now their top target for investment to combat climate change and reduce pollution

Healthcare focus: Lumeon partners with Medtronic to optimise and personalise patient pathways

Lumeon has announced that it is partnering with Medtronic to support European healthcare providers moving to more efficient, value-based care models. Medtronic Integrated Healthcare Solutions (IHS) enhance the efficiency and effectiveness of patient care settings, […]

Tokyo prepares for most technologically advanced Olympics in history

Games set to be a technological showcase as service providers brace for increased connectivity demands and an onslaught of cybersecurity attacks

Is the industry ready for new Ofcom end-of-contract regulations?

New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?

Telecoms through the looking glass: bad deals, bad data, bad customer service

Customer journeys need work, with too much focus still being placed on acquisition rather than retention

Meeting overload? Time to get smarter about meetings

As FOMO continues to drive meeting bloat, BlueJeans proposes Smart Meetings and Trello says technology is both an enabler and a distraction