Danny Dicks asks: Why, when communication service provider (CSPs) are facing huge changes in technology, customer expectations and market segmentation, do so many of their customers still receive a bill that’s essentially the same as […]
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.
Squire Technologies and Cerillion are partnering to simplify charging across hybrid networks, building on a successful joint implementation for Sure in the Channel Islands and the Isle of Man. As service providers converge their networks […]
CALVI and Zenith alliance focuses on reduced IT complexity and improved customer experience in the telecom billing landscape
Striim 3.9.8 enhances data security, data accountability and extensibility
Human-based customer engagement still a critical factor for success
Vendor says new service enables operators to put enterprise customers in the driving seat