Tag: customer experience
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Cerillion enhances its B2B capabilities
Cerillion 21.1 builds on Cerillion’s dual B2B and B2C heritage, addressing the emerging needs of the Work Anywhere and hybridised service model
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Episode 9 – Digital inclusion
Episode 9 – Digital inclusion Chief Analyst Teresa Cottam talks about how digital inclusion impacts networks, handsets, processes, systems and communications ft David Hennell from 4G Internet, Dion Price from Trustonic, Jana Van Dam from Calvi.
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The hard truth about digital trust
A lot is being written about digital trust, but the truth is that trust isn’t a technology but a series of elements that service providers need to get right
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Why you need a QNP
Digital acceleration has created a window of opportunity for telecoms firms to revisit their value proposition
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Swisscom makes plans with TEOCO
Will use TEOCO’s software to plan its 5G radio network