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  • Number portability: text-to-switch isn’t working

    The new text-to-switch service is frustrating and doesn’t fulfill Ofcom’s objectives

    16/06/2022
    Billing, bundling & pricing Customer experience
  • French tourist gets EUR16,000 billshock

    CSPs must do more to protect their customers when travelling

    13/06/2022
    Billing, bundling & pricing
  • Subtonomy empowers fully convergent customer support

    Adds support for broadband and full fibre networks to its customer support platform

    04/05/2022
    Customer experience Vendors
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