Tag: CX
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Mobileum acquires Niometrics to deepen its analytics portfolio
Expands its Active Intelligence Platform with technology to provide deeper network insights and a 360-degree view of the customer
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The Viganella Effect: what the light-bringers of Italy teach us about technology
Closing the digital divide is about opening up human creativity, not delivering more consumers. The project to bring light to Viganella teaches us about the importance of opening up the innovation funnel
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Vivo selects Netcracker for next phase of its B2B transformation
Vivo will utilise Netcracker Digital OSS to streamline order management for B2B customers
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Proximus unveils the first details of Banx
Proximus and Belfius partner to create a next-generation digital bank
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South Africans happy with their operators, but worried about theft
New study reveals how South Africans feel about their operators and their devices