Customer journeys need work, with too much focus still being placed on acquisition rather than retention
As FOMO continues to drive meeting bloat, BlueJeans proposes Smart Meetings and Trello says technology is both an enabler and a distraction
Buys Midlands-based B2B reseller Network Telecom
Openreach pushing for copper switch off in UK
Service providers need to consider how they increase their revenues by better targeting homeworking
Company will spend £50 million on full fibre network in Southampton
Automotive firms have moved beyond products to experience-oriented service
OneWeb announces progress in new polar satellite service for increased connectivity for businesses and homes
5G packages ideal for homeworkers and small businesses
‘Contact us’ pages are one of the most viewed on enterprise websites, and yet all too often they deliver a poor impression of companies and a bad experience to customers
