KCOM’s 2017-2018 results look set to show business is up in consumer (4%) and down in enterprise (-3%).

The drop in enterprise revenues is a result of lower spending in the government sector the company claims, and two software contracts now exited and replaced.

KCOM says it has adopted a higher risk appetite for its enterprise business and that resulted in a loss against one customer contract of £5.3 million. The company says it has invested in management, key skills and partnerships in the enterprise sector and expects this to generate growth in the medium term. It is optimistic that the momentum behind cloud services will boost its business in this area.

KCOM’s chairman, Graham Holden, says: “We remain focused on capitalising on the growing trend for business applications moving to the cloud, our enterprise team’s greatest strength.”

Posted by Teresa Cottam

Teresa is the Chief Analyst at Omnisperience and has over 25 years' experience in the telecoms and technology markets. She is an expert on SME and enterprise telecoms, and has considerable vertical market expertise. Her research focus lies in helping B2B telecoms firms become more commercially successful by better understanding and meeting their customers' needs. She is a judge of the GSMA Global Mobile Awards (GloMo's) for customer experience and enterprise innovation, and for the UK Cloud awards. You can follow her on Twitter @teresacottam

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s