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Strategy and future telecoms
Sixth Generation – the importance of preventing 6G SAG
Nanobusinesses – A new business category
Co-creation for digital service providers: Unlocking value from new digital ecosystems
Unlocking the opportunities from smart lifespaces
Revenue Generation
Thriving in the Digital Age – creating value and unlocking new revenue streams
Effective digital bills for service provider success
Measuring Bill Effectiveness in Europe and North America
Customer Experience
The evolution of personalisation – pitfalls and opportunities
DCES: building value through effective communication & engagement
A new approach to market segmentation
Fraud and security
UK Digital Fraud: There’s a gap in the UK’s digital infrastructure and it’s letting the fraud in
Unleashing new revenue streams and boosting digital confidence with CCAPS