Here you’ll find the latest episode of our telecoms industry podzine to stream. If you’d like to download full issues to listen offline or would like to subscribe to the feed either directly or via Spotify or Amazon Music, you can do so via the link at the bottom of the page.

Current issue

Episode 9 – Digital inclusion

Chief Analyst Teresa Cottam talks about how digital inclusion impacts networks, handsets, processes, systems and communications|
David Hennell from 4G Internet talks about the challenge of rurality and the importance of closing the rural-metro divide|
Dion Price from Trustonic talks about how DSPs can open up the handset market to make it more inclusive through better device financing without costs spiralling out of control|
Jana Van Dam from Calvi talks about the importance of ensuring our customer communications are inclusive|

Episode 9 – Commercial and Customer Benefits of Digital Inclusion

Previous issues

Episode 8 – Security & assurance

Chief Analyst Teresa Cottam introduces the new Connected Customer Assurance & Protection Service (CCAPS) category|
Michael Downs from Positive Technology talks about the importance of network security|
Bruce Van Nice from Akamai discusses why CSPs are ideally positioned to deliver CCAPS|
Shane McCarthy from Irdeto introduces the 3 key pillars of CCAPS and Irdeto’s Trusted Home solution|
You can download the associated green paper below

Episode 8 – Connected Customer Assurance & Protection Services

Episode 7 – Customer Experience focus

Capita’s Alan Linter talks call centres, CX innovation and metrics |
Chief Analyst Teresa Cottam introduces the new customer experience category DCES|
Conversity’s Haj Muntz talks about why it’s so important to pay attention to buying and onboarding |
Verizon’s Radha Sankaran discusses how Verizon is innovating CX |

Episode 6 – The opportunities from the Smart Lifespace (Part 2)

Chief Analyst Teresa Cottam introduces the Evolution of Personalisation |
Senior Analyst Colin Mann discusses the opportunities from CPE |
Angel Fernandez from Allot explains the security requirements of the smart lifespace and the opportunity for CSPs to make additional revenue from securing it |
Paul Coffey from Scotland 5G talks about the role of 5G in healing the digital divide

Episode 5 – The opportunities from the Smart Lifespace (Part 1) |
Chief Analyst Teresa Cottam defines the smart lifespace |
Livia Rosu from the Homegrid Forum on how we can deliver faster network experiences and the importance of standardising the CPE |
Gino Dion from Nokia about the network requirements to support demanding smart lifespace services such as gaming and how service providers can monetise this opportunity

Episode 4Stabilisation post COVID-19
Dominic Smith from Cerillion on business model innovation|
INCA’s James Saunby on the role of the independent network sector |
Ben Toner on the opportunities from Wi-Fi 6E |
Teresa Cottam on the nanobusiness opportunity

Episode 3How COVID-19 is impacting the B2B telecoms market
Omnisperience opinion |
Jake Levant from Lightico on how COVID-19 is accelerating the move to a fully digital experience |
Thomas Neubauer and Dima Alkin of TEOCO on drones, the impact of rising data volumes on telecoms networks and how CSPs are adjusting to COVID-19|
AJ Nash from Anomali on the increase in risk

Episode 2 – Updates and ideas
Teresa Cottam presents an introduction to the Nanobusiness |
NTT Ltd’s Matthew Gyde gives an update on their plans in the managed security space |
Jan Webering introduces his plans for Avenga |
F-Secure’s Tim Orchard talks about how the security market is changing

Episode 1 – IoT Focus
Omnisperience update from Kevin Bailey |
BICS’ Mikael Schachne on IoT roamin |
Ashley Bowen on deploying LoRa WAN |
WND’s Peter Clarke on connected devices and the Sigfox Network

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