Privately held, California-based Uhana has been acquired by VMware which will add its capabilities to its Telco Cloud and Edge Cloud portfolios.

The Uhana technology uses AI to help mobile operators optimize network operations and QoE. The AI can be deployed in either operator private clouds or public cloud infrastructure and is able to ingest telemetry in real time from a variety of sources, including the RAN, core network and applications layer.

This data is then combined with other data (such as operator policies) and processed through application-specific neural networks. The result is insight that can be used to optimize QoE and network operations by predicting where problems will occur, how severe they will be, and what impact they will have on applications and users. The engine can then recommend the best strategies to alleviate any predicted problems.

The technology is particularly useful for delivering QoE for low latency applications such as gaming, VR and AR in virtualised and programmable 4G and 5G networks. Offering mobile operators the ability to provide a guaranteed or enhanced QoE for applications requiring it and therefore to differentiate their offering.

Uhana is the latest AI acquisition for VMware after the company bought Bitfusion and Avi Networks (June 2019).

Posted by Teresa Cottam

Teresa is the Chief Analyst at Omnisperience and has over 25 years' experience in the telecoms and technology markets. She is an expert on SME and enterprise telecoms, and has considerable vertical market expertise. Her research focus lies in helping B2B telecoms firms become more commercially successful by better understanding and meeting their customers' needs. She is a judge of the GSMA Global Mobile Awards (GloMo's) for customer experience and enterprise innovation, and for the UK Cloud awards. You can follow her on Twitter @teresacottam

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