Kcell has selected TOMIA to supply network optimisation services for its GSM and LTE 4G networks, as well as data analytics and campaign management systems.

Kcell serves 8 million customers in Kazakhstan with mobile voice telecommunications services, messaging services, value-added services and data transmission services. It operates under the Kcell brand for corporate and government subscribers and the Active brand for consumers.

Kcell has been using TOMIA’s network optimisation solutions since 2017. With this latest announcement it will use TOMIA’s services to modernise its wholesale operations and support roaming customers. The solutions will, for example, improve dynamic contact with travellers whilst abroad, enable the efficient segmentation of customers, and optimise Kcell’s campaigns. They will also optimise wholesaling of discounted IOT agreements and streamline the reconciliation and settlement processes.

TOMIA was formed from by the merger of Starhome Mach and Telarix. Its solutions now enable customers to manage a unified optimisation process across both roaming and interconnect. The company has over 500 employees worldwide, a presence in 30 countries and regional headquarters in the US, Israel, Luxembourg and India. TOMIA serves over 400 operators worldwide.

“Kcell’s customers are set to benefit from enhanced network capabilities including high reliability at home or abroad,” said Daniel Dooley, CRO, TOMIA. “With the rise of IoT devices it’s vital that carriers are able to optimise their networks in order to deal with the increased congestion.”

Posted by Teresa Cottam

Teresa is the Chief Analyst at Omnisperience and has over 25 years' experience in the telecoms and technology markets. She is an expert on SME and enterprise telecoms, and has considerable vertical market expertise. Her research focus lies in helping B2B telecoms firms become more commercially successful by better understanding and meeting their customers' needs. She is a judge of the GSMA Global Mobile Awards (GloMo's) for customer experience and enterprise innovation, and for the UK Cloud awards. You can follow her on Twitter @teresacottam

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