Three, which has 2.4 million customers in Ireland, has selected Soft-ex to provide a digital billing platform to support its enterprise customers. The platform will provide customers with insight into, and the ability to manage, their unified telecom costs.
“Three Ireland (Hutchison) Limited is a longstanding customer of Soft-ex, and under this new contract, we’ll be providing them with the very latest design-led digital billing and analytics solution,” said Ian Sparling, CEO Soft-ex.
Ciara O’Reilly, head of product, propositions & operations, at Three Ireland commented that one of the key priorities for Three is to deliver innovation and the best customer experience. “We view Soft-ex’s solution as a core value-added service, a competitive differentiator, and a key component of our digital engagement program. It offers a dynamic user interface for interactive billing and self-serve analytics and delivers an enhanced user experience that meets the changing needs of our business clients.”
Soft-ex is headquarted in Ireland but is part of the WidePoint Group.