Customer experience

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Telenet aims for ‘amazing customer experiences’ with the help of Sandvine

Telenet extends relationship with Sandvine to support high-quality application experiences and innovative application and usage plans

CSG launches Xponent

New unified cloud engagement hub revealed as key piece of CSG’s market vision

India’s Zee5 gets up close and personal with its customers

Indian OTT provider is using technology from CSG to leverage its customer data to deliver more personalised experiences

Vexus Fiber selects Netcracker stack

Netcracker will support Vexus Fiber’s growth ambitions with a hosted managed service

CSG flies a kite for customer engagement, acquiring Kitewheel

Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base

CSG takes it to the Max

Chief Analyst Teresa Cottam spoke to CSG’s SVP Asia-Pacific Ian Watterson

South Africans happy with their operators, but worried about theft

New study reveals how South Africans feel about their operators and their devices

Embratel chooses Netcracker

Embratel to use a range of technology from Netcracker for its B2B transformation

BT launches real time digital interaction platform

Improves digital experience with technology from Amdocs and Lightico

Subtonomy wins new Tier 1 deal

Subtonomy continues to win customers across the Nordics

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