Category: Market intelligence
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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Loyalty still up for grabs in telco-land
Telcos continue to act against customer loyalty, as customers look elsewhere to more customer-centric non-telecoms firms
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Working at home set to get more expensive as BT claws back the cash
Raises prices across the board and limits its “unlimited” mobile data plans even more
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B2C – why there’s no such thing (and what you need to do about it)
With a complimentary Green Paper on the emerging Lifespace opportunity
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SPOKO seeks telecoms firms to partner
Launches open API for telecoms firms to operate white label money transfer services.
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Google continues its push to become an operator
Google announces new cable to link the US with the UK and Spain