Category: Opinion

Cloud giants are growing impressively, but customers are overpaying for services

Cloud customers are overpaying by $10 billion a year, presenting a great opportunity for B2B service providers.

Digital transformation or digital silo? Why digital should not be just another technology refresh

Digital transformation is failing because it’s being used simply as an excuse for IT renewal or resulting in marketing-led ‘digital skins’. To succeed, it needs to fundamentally alter the DNA of B2B service providers.

Have you incorporated the share economy into your strategy?

Access rather than ownership is a key trend – how is your business supporting this?

Telecoms still trailing on customer satisfaction

Sector is second worst overall. MVNOs perform better than network operators

Report highlights key UK verticals for investment in the next five years

Report finds that despite Brexit, investors are bullish about investing in UK infrastructure.

Trust me – I’m a telco

We’re operating in a trust economy, but how well is your brand doing?

Comcast, CenturyLink and Zayo suffer outages

Major outage at Comcast points to opportunity to build business continuity services for SMEs