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Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
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Cloud gaming points way to successful 5G commercialisation for Singapore’s Starhub
Company partners with London-based retro gaming company
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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Loyalty still up for grabs in telco-land
Telcos continue to act against customer loyalty, as customers look elsewhere to more customer-centric non-telecoms firms
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Working at home set to get more expensive as BT claws back the cash
Raises prices across the board and limits its “unlimited” mobile data plans even more
