Tag: bill design
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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Study: service providers plan to innovate but must beware of the sting in the tail of innovation
To succeed, innovation also has to be clearly communicated at both the marketing and billing communications levels.