Tag: bill
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SMSFactory spreads new mobile bill woes
New malware is cleverly designed to avoid spending controls, causing new challenges for mobile service providers
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Rakuten Mobile launches 5G plan and readies itself to accelerate its network
Plan is designed to be simple and cost-effective for customers
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The Bill is Dead: Long Live the Bill!
CSPs are facing huge changes in technology, customer expectations and market segmentation so why are so many customers still receiving a bill that’s essentially the same as it was ten years ago?
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Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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CALVI and Zenith form alliance to help CSPs transform BSSOSS layer faster
CALVI and Zenith alliance focuses on reduced IT complexity and improved customer experience in the telecom billing landscape