Or what we haven’t learnt from 3G and 4G
B2B service providers needs to ensure that all their communications are compliant with anti-spamming laws
To succeed, innovation also has to be clearly communicated at both the marketing and billing communications levels.
Sometimes it’s not just what you say but how you say it that matters. When you don’t communicate clearly, you not only frustrate customers but drive up the cost of clearing up the confusion