Tag: billshock
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French tourist gets EUR16,000 billshock
CSPs must do more to protect their customers when travelling
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SMSFactory spreads new mobile bill woes
New malware is cleverly designed to avoid spending controls, causing new challenges for mobile service providers
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Billshock: have we still not learned the lessons?
As a UK SME customer is landed with a huge bill, what lessons can be learned?
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Marketers are routinely ignoring one of their best marketing channels. Want to know what that is?
Siloed thinking means marketers are not exploiting an opportunity that’s right under their nose
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What you need to know about the coming billquake
CSPs need to act now to avert a customer experience disaster
