Or what we haven’t learnt from 3G and 4G
Time has been called on one of the most hyped terms of 2019. But is it really game over for personalisation?
Create cloud-based solution for digital commerce
CSPs are facing huge changes in technology, customer expectations and market segmentation so why are so many customers still receiving a bill that’s essentially the same as it was ten years ago?
Customer journeys need work, with too much focus still being placed on acquisition rather than retention
There are great benefits to service providers in deploying bots – but only if they do it wisely.