Tag: digital customer experience

Episode 7 – Customer Experience Focus

Chief Analyst Teresa Cottam introduces the new customer experience category DCES. Ft Capita’s Alan Linter, Conversity’s Haj Muntz and Verizon’s Radha Sankaran.
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19/01/2021
The insanity of 5G

Or what we haven’t learnt from 3G and 4G
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09/12/2020
Are we there yet? Why it's time to consign digital transformation to history

Saying you’re digitally transforming in 2019 is like saying you power your company with steam
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27/01/2019