employee experience

Tags: employee experience

The rise of the machine – Asia style

Asia has lagged behind in its adoption of chatbots, but is now catching up fast. Teresa Cottam looks at what’s happening in the region.

What does ‘smart’ really mean in the New Normal, and does it make us more productive?

Teresa Cottam argues that as we move to a new hybrid work model we shouldn’t just adapt the old office norms without re-examining whether they’re useful

The hard truth about digital trust

A lot is being written about digital trust, but the truth is that trust isn’t a technology but a series of elements that service providers need to get right

Hybrid workforce – another pointless term

The New Normal has seen a rise in new terminology. Not all of it is useful

What every CEO should be discussing today

Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive

4 types of workers set to benefit from the nanobusiness opportunity

The nanobusiness sector will be the catalyst for economic recovery post-COVID 19 but who will participate in it?

Employee experience: Why older women tech workers are still invisible

Tech diversity initiatives are still not that diverse, focusing too much on young people and ignoring the needs of older workers

UK cannot afford to dither on AI

Government needs to ignore Digital Luddites, quickly agree an ethical framework and retrain workforce

Orange invests EUR1.5 billion to train staff, but goes soft on engagement skills

Human-based customer engagement still a critical factor for success

Don't let birthday blues ruin your employee experience

Why workplace culture is essential to creating engaged workforces

Categories