Over the next 12 months UK customers will get new rights that affect key processes such as billing and termination. But will the industry grasp the opportunity to transform their relationship with customers or do the bare minimum to comply?
Mobile firms roll out initiative to support better information for customers and a more environmental approach amongst manufacturers
Wi-Fi 6E is the most significant update in 20 years. Ben Toner gives us the low down
An increasing number of countries are looking at how they can use mobile phone data and apps to track movements and ensure compliance
The breach raises even more concerns about misuse of facial recognition tech
Rules will be extended to OTT services, will promote cross-authority and cross-border co-operation and will mandate encryption
EC signals action on chargers as electronic waste continues to rise
Having the right product is now only half the battle. Unless customers and prospects are sure you’re secure they’ll go elsewhere – directly impacting your bottom line
Combination of assets creates a EUR60 million security firm
EU’s proposed facial recognition moratorium could be bad news for European businesses
