Tag: experience
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Having the knowledge doesn’t mean it’s the right knowledge
The DCMS oversight committee is too heavily weighted towards the Media side of the department’s portfolio with no member having a technical background even though they’re overseeing tech strategy and spending
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Are telcos really set to abandon personalisation?
Time has been called on one of the most hyped terms of 2019. But is it really game over for personalisation?
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Why 'contact us' is a digital no-no
‘Contact us’ pages are one of the most viewed on enterprise websites, and yet all too often they deliver a poor impression of companies and a bad experience to customers