Tag: Generation Y

Gen Z want safety and respect

Microsoft study shows that young workers and customers are concerned about internet civility

Video is taking over the B2B world – what are you doing to capitalise on it?

B2B businesses are increasingly using video to engage customers and employees – presenting new opportunities to B2B service providers.

Forget Brexit, what you need to worry about is Botaggedon

There are great benefits to service providers in deploying bots – but only if they do it wisely.