Tag: Giffgaff
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Ofcom says UK CSPs need to do more to tackle customer service problems
UK regulator provides snapshot of how service providers performed during coronavirus crisis
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The customer still isn’t king in telecom-land
Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?
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Good news for Telecoms & Media as it bucks the trend on CSAT
Sector is only one to improve on January 2019 scores
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Telecoms still trailing on customer satisfaction
Sector is second worst overall. MVNOs perform better than network operators
