Customer journeys need work, with too much focus still being placed on acquisition rather than retention
Company will spend £50 million on full fibre network in Southampton
While a useful tool, AI is not a panacea for all an organisation’s ills
Access rather than ownership is a key trend – how is your business supporting this?
Major outage at Comcast points to opportunity to build business continuity services for SMEs
As SIM-only deals become an increasingly large feature of the mobile market, B2B service providers need to understand and incorporate the trend into their offerings
