Tag: Ofcom
-
Brits still over-paying for handsets
The most vulnerable still over-paying. More action is required by the regulator.
-
Number portability: text-to-switch isn’t working
The new text-to-switch service is frustrating and doesn’t fulfill Ofcom’s objectives
-
Are UK CSPs ready for changes in billing and notification requirements?
Over the next 12 months UK customers will get new rights that affect key processes such as billing and termination. But will the industry grasp the opportunity to transform their relationship with customers or do the bare minimum to comply?
-
Ofcom says UK CSPs need to do more to tackle customer service problems
UK regulator provides snapshot of how service providers performed during coronavirus crisis
-
Mobile operators co-operate to boost rural coverage in UK
First stage of SRN is announced. Will see 222 new mast sites being built
-
Ofcom report reveals growing divide between broadband have and have nots
While 27% of households have access to gigabit capable networks, some in rural areas can’t get 10Mbit/s and the unlucky few can’t get either 10Mbit/s broadband or 4G