The Broadband Forum has published Release 3.0 of its Open Broadband – Broadband Access Abstraction (OB-BAA) open-source project. Release 3.0 provides: key capabilities to manage SNMP-based Access Nodes via a vendor’s adapters, thus accelerating migration to […]
Includes interviews with NTT Ltd, Avenga and F-Secure and a free downloadable green paper
Adesto supports Dialog’s expansion into smart buildings and industrial automation (Industry 4.0) markets
New Dunant cable due to go live at end of 2020
Human-based customer engagement still a critical factor for success
B2B service providers needs to ensure that all their communications are compliant with anti-spamming laws
Indicates it intends to replace voluntary code with enforceable rules
Too many so-called digital transformation projects are really IT renewal in digital clothing.
Peter Bowen looks at what can go wrong during systems renewal or digital transformation
Discover what helps and hinders award submissions, and how to make yours stand out
Trust takes B2B service providers out of the discounting game. 90% of customers believe a trusted brand delivers high quality and most are prepared to pay more for that.
Moving beyond silos of customer experience means creating a coherent digital experience.
DX, CX and UX are the buzz words of the moment. How are they related?