Tag: packages

Voice isn’t going to save us, unless it’s monetised

People like to talk – the challenge is how to (re)capture that value

Charging for the 24 carat network: what QoS-based pricing means

Quality of service is being pushed as the new model for monetising 5G but is it viable?

Sky points the way to the data highground

But service providers innovate tariffs to change perceptions and improve customer engagement?

Ofcom pushes for fairer pricing for UK customers

Ofcom’s latest pricing trends report found that UK consumers pay less that in France, Germany, Italy, Spain and the US for their services, with the average cost of mobile calls, text and data packages (ARPU) […]

UK pricing and packaging update

Price hikes, unlimited deals, limited-time discounts – a round up of what’s happening in broadband pricing and bundling in the UK

Telecoms through the looking glass: bad deals, bad data, bad customer service

Customer journeys need work, with too much focus still being placed on acquisition rather than retention

What B2B telcos can learn from automotive manufacturers

Automotive firms have moved beyond products to experience-oriented service