Tag: personalised bills
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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COVID-19 is accelerating CSP digital transformation
New research shows that CSPs are investing both to help customers adjust to the New Normal and to position for new revenue streams