remote working

Tags: remote working

Business in the New Normal: New customer expectations require new digital experiences

New packages, prices and lots of change make customer communications more important than ever

B2C – why there’s no such thing (and what you need to do about it)

With a complimentary Green Paper on the emerging Lifespace opportunity

Hybrid workforce – another pointless term

The New Normal has seen a rise in new terminology. Not all of it is useful

What every CEO should be discussing today

Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive

Cyber resilience must prioritise the user

Kevin Bailey looks at how organisations can secure their operations in the new normal of remote and distributed workforces

Mavenir rolls out new contact centre -as-a-service features

Features support more distributed working of CSRs

Oxfordshire crowned the homeworking capital of the UK

The North of England and Scotland trail behind rural counties such as Oxfordshire, Warwickshire and Norfolk, meaning that both employees and employers are missing out on the wide range of benefits homeworking delivers.

Flexible working still a huge opportunity for B2B telcos

Service providers need to consider how they increase their revenues by better targeting homeworking

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