New packages, prices and lots of change make customer communications more important than ever
With a complimentary Green Paper on the emerging Lifespace opportunity
The New Normal has seen a rise in new terminology. Not all of it is useful
Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive
Kevin Bailey looks at how organisations can secure their operations in the new normal of remote and distributed workforces
Features support more distributed working of CSRs
The North of England and Scotland trail behind rural counties such as Oxfordshire, Warwickshire and Norfolk, meaning that both employees and employers are missing out on the wide range of benefits homeworking delivers.
Service providers need to consider how they increase their revenues by better targeting homeworking
