research

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The insanity of 5G

Or what we haven’t learnt from 3G and 4G

Business in the New Normal: New customer expectations require new digital experiences

New packages, prices and lots of change make customer communications more important than ever

Why CSPs are investing to transform bill communications

Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?

Lightico highlights impact of COVID-19 on businesses' new digital requirements

Reveals impact of shutdown on digital lifestyle, consumer expectations and business implications

Enterprises lack confidence in 5G for IoT

EY study finds enterprises still cautious about 5G

Public sector focus: Manchester invests £14.3 million in tech innovation

NHS will trial shared data records and launch a data lab to look at re-use of anonymised data records

Is the industry ready for new Ofcom end-of-contract regulations?

New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?

Younger workers not taking enough responsibility for security

NTT report reveals under 30s have a very different view to cybersecurity to their older colleagues

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