sales

Customer experience, Research Teresa Cottam Aug.07.2020

Are you ready for idiosyncratic experience and the new mode of marketing?

As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.

Billing, bundling & pricing, Digital transformation, Employee and workforce, Opinion Morgan Lewis Apr.29.2020

Are segmentation mistakes costing your business millions?

Don’t let internal divisions stand in the way of improved revenues and happier customers

Opinion Morgan Lewis Feb.26.2020

Is your business ready to support the rise and rise of the nanobusiness?

The nanobusiness represents a step change in the dynamics of the B2B market

Market intelligence Morgan Lewis Sep.11.2019

Gamma results up, targets Europe and UCaaS

Gamma’s results are once again ahead of expectations, thanks to growth in its UK indirect businesses, particularly from higher-margin areas such as cloud telephony (SIP Trunking and Cloud PBX). Half-yearly pretax profit GBP21.7 million (up 40%) Revenues of GBP158 million (up 15% from the same period last year). Installed SIP […]

Opinion Morgan Lewis Feb.12.2019

Why 'contact us' is a digital no-no

‘Contact us’ pages are one of the most viewed on enterprise websites, and yet all too often they deliver a poor impression of companies and a bad experience to customers

Customer experience, Market intelligence, Opinion Morgan Lewis Aug.11.2018

Are you ready for Ofcom's new proposals on out-of-contract notifications?

New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.

Cybersecurity, privacy and trust, Opinion Morgan Lewis Jul.03.2018

Trust me – I'm a telco

We’re operating in a trust economy, but how well is your brand doing?