Raises question: who is looking after your best interests?
There are great benefits to service providers in deploying bots – but only if they do it wisely.
To succeed, innovation also has to be clearly communicated at both the marketing and billing communications levels.
Sometimes it’s not just what you say but how you say it that matters. When you don’t communicate clearly, you not only frustrate customers but drive up the cost of clearing up the confusion
With even network equipment providers becoming more sceptical, is there a business case for 5G?
Enterprises set to increase their spending on network-level and mobile security .
IoT offers a range of opportunities for B2B service providers to help enterprises and SMEs manage both risks and new use cases