Tag: service provider

Forget Brexit, what you need to worry about is Botaggedon

There are great benefits to service providers in deploying bots – but only if they do it wisely.

Study: service providers plan to innovate but must beware of the sting in the tail of innovation

To succeed, innovation also has to be clearly communicated at both the marketing and billing communications levels.

Customer confusion is costing service providers dearly

Sometimes it’s not just what you say but how you say it that matters. When you don’t communicate clearly, you not only frustrate customers but drive up the cost of clearing up the confusion

Why you should forget 5G (for now)

With even network equipment providers becoming more sceptical, is there a business case for 5G?

The UK stinks at cyber security. Which is great news for B2B service providers

Enterprises set to increase their spending on network-level and mobile security .

How to de-risk connected coffee and make money from it

IoT offers a range of opportunities for B2B service providers to help enterprises and SMEs manage both risks and new use cases