Tag: service providers
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Four words that transform relationships. Do you know what they are?
B2B service providers can learn key lessons on customer relationships from experience leaders such as Amazon.
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Aptilo rolls out new service to support enterprise IoT use cases
Vendor says new service enables operators to put enterprise customers in the driving seat
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ENISA outlines new cybersecurity rules for service providers and OTTs
Rules will be extended to OTT services, will promote cross-authority and cross-border co-operation and will mandate encryption
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Millennials versus Perennials: how will the multigenerational workforce affect what you offer business customers?
How does changing employee behaviour and requirements affect B2B service providers?
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Transforming technology doesn't transform relationships
Trust is an essential ingredient for success in the experience economy, but service providers are still coming up short in this area.
