Insights include attitudes and preferences to customer support, how customers are using their broadband connections and what they value from CSPs
ACCAN calculates that resolving a problem with their CSP is costing Australians AUD150 million a year in wasted time
5G rumours amongst many that are being countered.
Regulator handed the role as government considers Online Harms Bill
Why this year’s industry predictions will be repetitive, uninspiring and just plain noise
Microsoft study shows that young workers and customers are concerned about internet civility