Insights include attitudes and preferences to customer support, how customers are using their broadband connections and what they value from CSPs
Adds support for broadband and full fibre networks to its customer support platform
Opens new offices and expands team to support Asia, Middle East and Africa
Asia has lagged behind in its adoption of chatbots, but is now catching up fast. Teresa Cottam looks at what’s happening in the region.
Subtonomy continues to win customers across the Nordics