Tag: vulnerable customers
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Brits still over-paying for handsets
The most vulnerable still over-paying. More action is required by the regulator.
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French tourist gets EUR16,000 billshock
CSPs must do more to protect their customers when travelling
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SMSFactory spreads new mobile bill woes
New malware is cleverly designed to avoid spending controls, causing new challenges for mobile service providers
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Why a policeman’s lot is not a happy one (aka personalised support 101)
Trust is a two-way street. But CSPs don’t have to trust blindly – they have data to base decisions upon and technology that makes lying unprofitable
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Proximus confirms its commitment to Internet for All
Launches new offering to help close digital divide
