Insights include attitudes and preferences to customer support, how customers are using their broadband connections and what they value from CSPs
Teresa Cottam argues that as we move to a new hybrid work model we shouldn’t just adapt the old office norms without re-examining whether they’re useful
UK customers increasingly mobile and environmentally conscious
New opportunities for CSPs from the new norms of working
Ericsson rebrands and repackages its recently acquired workspace-as-a-service technology aimed at supporting CCAPS market
New packages, prices and lots of change make customer communications more important than ever
Raises prices across the board and limits its “unlimited” mobile data plans even more
With a complimentary Green Paper on the emerging Lifespace opportunity
The New Normal has seen a rise in new terminology. Not all of it is useful
Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive
