Month: July 2020

Hybrid workforce – another pointless term

The New Normal has seen a rise in new terminology. Not all of it is useful

13% of phishing attacks in Q1 were related to COVID-19

New report from Positive Technologies says attacks are on the increase and attackers quickly adapted to exploit COVID-19 situation.

The customer still isn’t king in telecom-land

Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?

Openet launches Real time Care Insights

Partners with Salesforce to create new Salesforce native solution

COVID-19 is accelerating CSP digital transformation

New research shows that CSPs are investing both to help customers adjust to the New Normal and to position for new revenue streams