Vietnamobile extends relationship with CSG

Vietnamobile has a signed a multi-year extension deal with CSG for customer billing, mediation and settlement operations. The company has been one of the fastest growing B2C mobile communications operators in Vietnam since it was established. CEO Christina Hui says this growth is being fuelled by product innovation and best-in-class customer experiences.

“Our rapid transition to digital mobile services across Vietnam is fueling an explosive wave of customer growth and demand,” said Hui. “CSG has been our trusted technology provider for many years. We are excited to grow this relationship and leverage their leadership to help position us as the leading wireless services provider across Vietnam.”

Ian Watterson, Head of CSG APAC

Ian Watterson, head of CSG’s Asia-Pacific business said his company were proud to continue their work with Vietnamobile and to support its continued growth and innovation going forward.

Omnisperience View

A lot of store is often put against new logo wins, but Omnisperience believes that renewals can be just as telling – if not more – about the health of a business. It’s great to see another long-term renewal for CSG, which is indicative of a stable customer base and repeat revenues for years to come.