Category: Customer experience
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The bandwidth hog rides again
As Netflix reduces its bit rate to ease congestion, the issue of intelligent traffic management rises up the agenda once more
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Orange launches mobile money scheme in Morocco
Will enable Moroccans to make m-payments and transfer money via their phones
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Why the BBC's portrayal of a white, male American internet is inaccurate and offensive
The BBC has a responsibility to portray issues accurately, but its docuflix on “Dirty Streaming” was irresponsible, inaccurate and biased
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Four words that transform relationships. Do you know what they are?
B2B service providers can learn key lessons on customer relationships from experience leaders such as Amazon.
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Quickline to boost connectivity in Yorkshire
Project aims to address poor connectivity in the county’s rural areas
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Smart exoskeletons take the strain
German Bionic and BICS show how robotics can assist human workers to reduce injury