Grocers are recruiting huge numbers of staff and ICT firms plan to upskill recruits to fill the gaps
The New Normal has seen a rise in new terminology. Not all of it is useful
Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive
Features support more distributed working of CSRs
As Zoom buys Keybase to change perceptions about its security features, we look at the key lessons we can learn from its exponential growth
Don’t let internal divisions stand in the way of improved revenues and happier customers
Fear of 5G demonstrates need to educate and inform about technology benefits
As Netflix reduces its bit rate to ease congestion, the issue of intelligent traffic management rises up the agenda once more
German Bionic and BICS show how robotics can assist human workers to reduce injury
Government needs to ignore Digital Luddites, quickly agree an ethical framework and retrain workforce
