Category: Employee and workforce
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Mavenir rolls out new contact centre -as-a-service features
Features support more distributed working of CSRs
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7 lessons Zoom teaches us about technology
As Zoom buys Keybase to change perceptions about its security features, we look at the key lessons we can learn from its exponential growth
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Tower inferno as conspiracy theories get out of hand
Fear of 5G demonstrates need to educate and inform about technology benefits
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The bandwidth hog rides again
As Netflix reduces its bit rate to ease congestion, the issue of intelligent traffic management rises up the agenda once more
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Smart exoskeletons take the strain
German Bionic and BICS show how robotics can assist human workers to reduce injury