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  • Mavenir rolls out new contact centre -as-a-service features

    Features support more distributed working of CSRs

    04/06/2020
    Customer experience Digital transformation Employee and workforce
  • 7 lessons Zoom teaches us about technology

    As Zoom buys Keybase to change perceptions about its security features, we look at the key lessons we can learn from its exponential growth

    08/05/2020
    Customer experience Employee and workforce
  • Are segmentation mistakes costing your business millions?

    Don’t let internal divisions stand in the way of improved revenues and happier customers

    29/04/2020
    Billing, bundling & pricing Digital transformation Employee and workforce Opinion
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