Tag: automation
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Rakuten acquires Robin.io
Snaps up partner to add automation and orchestration capabilities to its portfolio.
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Vivo selects Netcracker for next phase of its B2B transformation
Vivo will utilise Netcracker Digital OSS to streamline order management for B2B customers
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The importance of empathy, effective communication & engagement
Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed
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Exacaster boosts telco offer management performance with launch of AI-powered marketing solution
Offers telecoms firms chance to try new solution for free
