Tag: billing
Voice isn’t going to save us, unless it’s monetised
People like to talk – the challenge is how to (re)capture that value
Charging for the 24 carat network: what QoS-based pricing means
Quality of service is being pushed as the new model for monetising 5G but is it viable?
Sky points the way to the data highground
But service providers innovate tariffs to change perceptions and improve customer engagement?
CALVI and Zenith form alliance to help CSPs transform BSSOSS layer faster
CALVI and Zenith alliance focuses on reduced IT complexity and improved customer experience in the telecom billing landscape
Cerillion lights spark for Ignition
Will use Cerillion technology to support its MVNE business
Unitel selects CSG and Ireland’s Tango Telecom
This is the sixth joint customer for the dynamic duo
Salesforce spends $1.3 billion on buying Vlocity
But what does the acquisition mean for telecoms service providers and vendors?
IoT focus: connected vehicles update
Market moves on in multiple directions
Is the industry ready for new Ofcom end-of-contract regulations?
New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?
Transforming technology doesn’t transform relationships
Trust is an essential ingredient for success in the experience economy, but service providers are still coming up short in this area.
Why no more paper bills is both a problem and an opportunity
Service providers are moving away from sending out paper bills, which presents a range of new challenges and opportunities.
Study: service providers plan to innovate but must beware of the sting in the tail of innovation
To succeed, innovation also has to be clearly communicated at both the marketing and billing communications levels.
Are you ready for Ofcom’s new proposals on out-of-contract notifications?
New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.
How is digital transformation affecting the bill?
How can service providers meet the needs of new customer expectations – free report.
Vivo chooses Netcracker for B2B transformation
Brazilian operator Vivo extends its relationship with Netcracker
