Tag: billing
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Brits still over-paying for handsets
The most vulnerable still over-paying. More action is required by the regulator.
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Sri Lanka’s SLT-Mobitel converges its BSS
SLT-Mobitel chooses Netcracker technology for fixed-mobile convergence
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SMSFactory spreads new mobile bill woes
New malware is cleverly designed to avoid spending controls, causing new challenges for mobile service providers
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UK customers still not optimising spend on streaming
Research reveals divide between number of subscriptions and usage
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Joining the dots inside the telco – what dunning and onboarding have in common
Too little attention has been paid to both dunning and onboarding, both of which are critical customer processes and both of which need a rethink