Tag: billing

Voice isn’t going to save us, unless it’s monetised

People like to talk – the challenge is how to (re)capture that value

Charging for the 24 carat network: what QoS-based pricing means

Quality of service is being pushed as the new model for monetising 5G but is it viable?

Sky points the way to the data highground

But service providers innovate tariffs to change perceptions and improve customer engagement?

CALVI and Zenith form alliance to help CSPs transform BSSOSS layer faster

CALVI and Zenith alliance focuses on reduced IT complexity and improved customer experience in the telecom billing landscape

Cerillion lights spark for Ignition

Will use Cerillion technology to support its MVNE business

Is the industry ready for new Ofcom end-of-contract regulations?

New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?

Transforming technology doesn’t transform relationships

Trust is an essential ingredient for success in the experience economy, but service providers are still coming up short in this area.

Study: service providers plan to innovate but must beware of the sting in the tail of innovation

To succeed, innovation also has to be clearly communicated at both the marketing and billing communications levels.

Are you ready for Ofcom’s new proposals on out-of-contract notifications?

New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.

How is digital transformation affecting the bill?

How can service providers meet the needs of new customer expectations – free report.