Suriname operator will converge its business support systems using support from UK-based BSSOSS vendor Cerillion
Digital acceleration has created a window of opportunity for telecoms firms to revisit their value proposition
Selects Digitalk’s platform to support MVNO customers
Extends charging relationship for 6 years
Enabling US content to reach a wider audience in Africa
Latest Rakuten plan flexes with customer usage
Go Malta upgrades its BSS to accelerate its time to market
Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed
New version of Cerillion will be based on Microsoft Azure and provide new analytics and customer communication features, as well as support for new business models
Siloed thinking means marketers are not exploiting an opportunity that’s right under their nose
